Support
Something not working, or got a question? Email us at info@withcestral.com and we’ll get back to you as soon as we can.
Frequently asked questions
How do I delete my account?
In the app, go to Profile and tap “Delete my account”. Your account and all your data are erased, with no recoverable copy. If you just want a fresh start, “Delete my data” wipes your history and keeps the account.
How do I change the language or weight unit?
In Profile, under Preferences. By default the app uses your iPhone’s language.
I’m not getting the password reset email.
Check your spam folder and open the link on the same iPhone. If it still doesn’t arrive, email us at info@withcestral.com.
Does Cestral replace a healthcare professional?
No. Before you start, read the disclaimer.